Workforce operations for hospitality and frontline teams

Plan the work. Run the shift. Pay the team.

Workforce lifecycle illustration — demand and planning flowing through published rosters, shift execution, reviewed hours and payroll.

Inside connects workforce demand, scheduling, attendance, employee requests, casual staffing, timesheets and payroll in one operating system built for shift-based teams.

Built in Singapore for hotels, resorts, F&B groups and multi-outlet service operations.

AICPA SOC 2 service organization SOC 2 Type II >90% scheduling time saved Singapore Tourism Accelerator graduate Built in Singapore

What managers actually see

One roster, every role and outlet in context.

Marina Bay Hotel · Week 12
Published
MonTueWedThuFriSatSun
A. TanFront Office
07–15
07–15
07–15
07–15
07–15
OFF
OFF
M. RahmanHousekeeping
OFF
08–16
08–16
08–16
08–16
08–16
OFF
L. ChenF&B Service
OFF
OFF
11–19
11–19
11–19
11–19
11–19
S. NairBanquets
14–22
OFF
OFF
14–22
14–22
14–22
14–22
R. KimNight Audit
22–06
22–06
22–06
OFF
OFF
22–06
22–06
25 shifts published2 overtime alerts3 pending swaps
Multi-outlet operationsWeb + mobilePermanent + casual + agency teamsDemand to payrollRole-aware access

Replace fragmented workforce operations

Your workforce should not run across spreadsheets, chat threads and disconnected systems.

When demand, rosters, employee information, attendance and payroll live in separate places, managers spend the day reconstructing what happened. Inside creates one operational path from the plan to approved work.

Fragmented operation

Last week's roster copied forward
Changes handled in private chats
Attendance fixed at payroll deadline
Casual labour managed separately

Inside

Demand and availability inform the plan
Structured requests and decisions
Exceptions reviewed during operations
One view across workforce types

The workforce lifecycle

One connected workflow from demand to payroll.

03

Run the shift

Keep managers and employees informed through web and mobile.

Explore mobile →

Connected product workflows

Specific tools, connected around the same operation.

Smart Scheduling

Build and publish multi-role, multi-outlet rosters with availability, leave and operating needs in view.

See scheduling →

Attendance & Timesheets

Compare scheduled and actual time, resolve exceptions and approve usable hours.

See attendance →

Employee Mobile App

Give employees schedules, requests, updates, open shifts and work information on mobile.

See the employee app →

Casual Workforce

Coordinate permanent, casual and agency-supplied workers against the same roles and shifts.

See casual workforce →

Payroll

Run Singapore-focused pay cycles from reviewed workforce data, with validation, exports and payslips.

See Payroll →

Value by role

One operation, clearer decisions for every team.

Operations

See coverage, gaps and changes across locations.

HR

Keep employee, employment, leave and request information connected.

Finance & Payroll

Work from reviewed hours and traceable exceptions.

Managers

Build rosters, respond to changes and approve workforce actions.

Employees

Access schedules, updates, requests and work information on mobile.

Hospitality operational depth

Built for departments, outlets and services that run at different rhythms.

Coordinate front office, housekeeping, F&B, banquets and events, engineering and facilities, and shared casual pools without separating workforce information from daily operations.

Implementation

Move in practical stages.

Start with a representative workflow, connect the right data and expand with operating confidence.

See implementation →
1

Map the operation

Locations, roles, workforce types and current systems.

2

Configure the workflows

People, permissions, policies and operating rules.

3

Connect approved data

Import or exchange the information needed for the pilot.

4

Pilot, train and roll out

Validate with a representative team before expanding.

Approved customer proof

Scheduling time reduced in a hospitality pilot.

Through the Singapore Tourism Accelerator pilot with Conrad Singapore Marina Bay, Inside demonstrated a scheduling workflow that reduced the stated process from approximately two to three hours to 15 minutes—more than 90% time saved for that pilot workflow.

Pilot-specific result. Video courtesy of Singapore Tourism Board.

Read the pilot case study →
STASingapore Tourism Accelerator pilot
2–3 hrsBefore
15 minWith Inside
>90%Time saved

Frequently asked questions

What is a workforce operating system?+

A workforce operating system connects demand, scheduling, attendance, employee records, requests, timesheets and payroll so shift-based teams work from one operational path.

Is Inside suitable for hotels and F&B groups?+

Yes. Inside is designed for hospitality operations with multiple departments, outlets, roles and workforce types.

Can Inside manage multiple outlets and departments?+

Yes. Inside supports outlet and department context, shared employees, role-aware access and group visibility across locations.

Does Inside include attendance and payroll?+

Inside includes attendance and timesheet workflows. Inside Payroll connects reviewed hours, overtime, allowances, validation, exports and payslips.

Can employees and managers use Inside on mobile?+

The Employee Mobile App is available for schedules, shift details, requests, availability, open shifts, notifications and work information.

Can Inside work with casual and agency staff?+

Yes. Casual Workforce is available for internal and agency-supplied workers. A dedicated Agency Portal connects staffing partners directly.

Is Inside based in Singapore?+

Yes. Inside is based in Singapore and built for hospitality, service and frontline operations.

See how Inside fits the way your operation runs.

Tell us about your locations, workforce mix and current tools. We’ll show you the workflows most relevant to your team.

Book a demo