Labour Demand & Coverage
Plan staffing around the work ahead.
Bring demand signals, service periods, role requirements and roster coverage into one planning view so managers can see likely gaps before the shift begins.
A complete roster is not always the right roster.
Last week's staffing pattern may not match a fuller hotel, a quieter service, a confirmed event or changing footfall. Inside helps managers translate expected activity into a clearer view of required and scheduled labour.
How it works
- Add the demand signal relevant to the operation.
- Define service periods and measurable units of work.
- Set output assumptions by role, work group or location.
- Fold confirmed events into the demand picture.
- Compare required labour with scheduled coverage.
- Adjust the roster with managers retaining control.
Demand examples
- Hotels: occupancy, arrivals, departures and F&B covers
- Restaurants: reservations, covers and service periods
- Retail: footfall and sales plans
- Events: bookings, functions and attendance
- Care and education: enrolment, attendance and staffing ratios
Make coverage visible
- Required heads or hours by period
- Scheduled coverage by role and work group
- Understaffing and surplus indicators
- Event demand in the same planning view
- Manager-controlled roster adjustments
- Reusable demand and roster modes
Frequently asked questions
Is Labour Demand & Coverage available now?+
It is available for guided customer implementations.
Does it publish schedules automatically?+
No. Demand and coverage inform planning, while managers review and control the roster before publishing.
Which demand data can be used?+
Examples include occupancy, covers, reservations, footfall, events and historical activity. The exact input method is agreed during implementation.